FAQ

We've provided a list of the ranch questions we get asked most to hopefully get you the information you need sooner. If your question isn't answered here, feel free to shoot us a message. We'll get back to you as soon as we can.

The new label that best describes our practices is “beyond organic” because we far exceed the USDA’s welfare and feed standards for organic livestock. All of our animals constantly have access to fresh natural forage that is appropriate for their specific diet (ex. forest for pigs, pasture/bugs for chickens, grass/hay for cows) that we never spray with pesticides, herbicides, or chemically fertilize. We feed our cattle only grass, never grain, and our omnivores (pigs and chickens) are supplemented with GMO-free feed that is milled locally in order to keep a balanced omnivorous diet. We never use any antibiotics or hormones on our animals at any time. Read more about our farm practices.

We always feed our animals what is best for their unique digestive systems. Cows are ruminant animals and have a series of four stomachs that are built for grass and grass alone — so that's what we feed them. Pigs, laying hens, and meat chickens are all omnivores, which means they need a balance of vegetables and protein. We supply this through unlimited fresh grass (vegetables), bugs (protein) and a balanced GMO-free feed offered to them free-choice (made of more plants and protein). Read more about how we raise our animals.

We currently deliver to the continental United States (all 48 of them).

In accordance with FDA guidelines, all our our orders are shipped frozen and packed in a cardboard box with compressed cardboard insulation and dry ice. Your order should arrive still frozen (or slightly thawed). Please contact us at hello@grassrootsranch.com if you have any concerns about the arrival of your order.

You bet! We’re actually one of the leaders in the current meat-shipping scene for fully recyclable boxes, insulation, and packing materials. No styrofoam or weird ‘recycling’ instructions here- you get a cardboard box, innovative compressed cardboard insulation, and dry ice that evaporates into nothing inside a plastic bag to keep things tidy. Really, that’s it.

Once you’ve ordered and your card has been run, we assume you want that world-changing protein as fast as possible. To make this happen for all our customers with no time-consuming hiccups, all sales are final.

We have gone through great lengths to ensure our products travel safely from our farm to your door. That being said, things happen when shipping through a third-party delivery service that we can’t control. If shipping delays have caused your product to thaw and sit at higher-than-fridge temperatures, or if some other major damage has occurred and made your order unsafe to consume as dictated by FDA guidelines, please reach out at hello@grassrootsranch.com so we can make it right.